What exactly is a Palp?il_martello_di_genovesi wrote: However, without any communication or anything, they waited for the spread to win, and resettled it at a lower price, claiming a palp. It never was a palp, as the book percentages were right, and the spreads seemed fine, considering it was playing 9 goals and over in just 3 International group games. .
As for Ibas, as far as I can see they are governed by the terms and conditions of the company you are dealing with.
In other words if William Hill states somewhere in its rules that they will do this then its appears to be tough luck on the customer. Unless they are bending these rules to suit themselves.
There are of course times where companies have to protect themselves from scams but this seems different. They also cover themselves for what they call honest mistakes. Am not sure this was one either, as you say it seems a genuine advertised offer on their part.
Having said all that, not knowing exactly what a palp is clearly means I am no expert on the matter.