Went to the TO to do mine yesterday .The nice chap behind the counter proudly informed me I was eligible for a 5% discount .
He was gracious enough to accept my counter proposal of 20% being my preference without any quibble , although I acknowledged it was entirely my fault if Messi wasn't affordable now .
The chap was really good on the away ST application bit though and made sure Jason his supervisor came across to double check I wanted to stand with the usual chaps.
The TO staff really are helpful people - they don't make the rules or detemine the policies , but they process applications with the minimum of fuss .
