I bought 2 Women's STs just now and bizarrely there was a message saying Macclesfield was a paper ticket
Yeah - I was buying my Macclesfield ticket through eticketing, and I added the two season tickets in to my basket. It asked me for my card details, went through the bank check and then gave me an error message saying that the transaction had failed, but they couldn't be sure they hadn't charged me (West Ham, naturally) and then told me to call them.
That was when I spent 40 minutes on the line to the number they'd suggested, and the Ticketmaster bloke told me the ST's were sold out and that he had no idea if I'd get a paper ticket for Macclesfield and I should call West Ham about that.
I know you can't judge an organisation by one interaction, but I can't say I've ever been impressed with the ticket office. It shouldn't be this difficult to give them money.
EDIT: - Just tried again, got the same weird Macclesfield paper ticket message and then the same payment failure and request for me to call West Ham. Useless.
EDIT THE EDIT - Called again and, unusually, got through to someone in possession of a cerebrum. There are no longer any pairs of seats remaining, with only single season tickets available dotted about the stand. Was offered those or standing, which doesn't really work when the whole purpose is to take my daughters. Shame that we can't go, but good that they have sold so many seats.