Ticket site dangerously broken

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Stulaw
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Ticket site dangerously broken

Post by Stulaw » Tue Mar 09, 2021 8:22 am

I’ve tried logging into the West Ham ticket website this morning to update my details and it seems to take me to different accounts. Three times it took me to accounts that weren’t mine, although I’ve only tried this on my iPad and phone, no idea what my computer will do, but it seemed fine yesterday. I’ve emailed the ticket office.

Does anyone else have this issue?

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Up the Junction
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Re: Ticket site dangerously broken

Post by Up the Junction » Tue Mar 09, 2021 8:25 am

Have you been able to access the accounts?

The entire whufc.com site is having issues today, this is what you see when attempting to access the news page. Looks like someone is attempting an upgrade the CMS on the live server.


Image

Stulaw
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Re: Ticket site dangerously broken

Post by Stulaw » Tue Mar 09, 2021 8:28 am

Up the Junction wrote:
Tue Mar 09, 2021 8:25 am
Have you been able to access the accounts?
Yeah, which is the worrying thing, if I wanted I could change their details and settings, I won’t of course. I’ve sent a screenshot along with the email I sent to them.

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Up the Junction
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Re: Ticket site dangerously broken

Post by Up the Junction » Tue Mar 09, 2021 8:29 am

Can you post a screenshot, Stu? Ovbs blank out any personal details.

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rudekid
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Re: Ticket site dangerously broken

Post by rudekid » Tue Mar 09, 2021 8:34 am

I've just tried it on desktop and I get the same.... My user ID took me to two different accounts from two login attempts..... they have some serious IT issues...

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S-H
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Re: Ticket site dangerously broken

Post by S-H » Tue Mar 09, 2021 8:36 am

Image

Stulaw
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Re: Ticket site dangerously broken

Post by Stulaw » Tue Mar 09, 2021 8:46 am

Screenshot,

Image

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Up the Junction
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Re: Ticket site dangerously broken

Post by Up the Junction » Tue Mar 09, 2021 8:48 am

Thanks Stu. :thup:

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Cottee
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Re: Ticket site dangerously broken

Post by Cottee » Tue Mar 09, 2021 9:01 am

I've just logged in and there's some completely random bloke's details under my account. I've got his name, address, DOB, phone number and email address.

What a shambles.

OnePostCrusty
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Re: Ticket site dangerously broken

Post by OnePostCrusty » Tue Mar 09, 2021 9:10 am

"I've just logged in and there's some completely random bloke's details under my account. I've got his name, address, DOB, phone number and email address."


Me too...

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Arch Dandy
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Re: Ticket site dangerously broken

Post by Arch Dandy » Tue Mar 09, 2021 9:12 am

Me too, looks like the striker money is going on a GDPR fine

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Mega Ron
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Re: Ticket site dangerously broken

Post by Mega Ron » Tue Mar 09, 2021 9:13 am

But my details on Ashley Madison are safe right?

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Up the Junction
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Re: Ticket site dangerously broken

Post by Up the Junction » Tue Mar 09, 2021 9:15 am



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Upminster Hammer
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Re: Ticket site dangerously broken

Post by Upminster Hammer » Tue Mar 09, 2021 9:17 am

Same, I logged in and got a Stewart Knight's details. Surely a massive GDPR breach.

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Re: Ticket site dangerously broken

Post by whuisa_bonds_H » Tue Mar 09, 2021 9:17 am

We've spoken with the Club - they are aware of it and they are dealing with it!

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Wembley1966
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Re: Ticket site dangerously broken

Post by Wembley1966 » Tue Mar 09, 2021 9:19 am

Upminster Hammer wrote:
Tue Mar 09, 2021 9:17 am
Same, I logged in and got a Stewart Knight's details. Surely a massive GDPR breach.
Same with me - looks like we are all getting his details!

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Re: Ticket site dangerously broken

Post by S-H » Tue Mar 09, 2021 9:20 am

I'll have a corporate season ticket, if anyone is offering?

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e17
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Re: Ticket site dangerously broken

Post by e17 » Tue Mar 09, 2021 9:20 am

Arch Dandy wrote:
Tue Mar 09, 2021 9:12 am
Me too, looks like the striker money is going on a GDPR fine
:lol:

Evidence if it was ever needed that we’re all the same as far as football clubs go.

This looks like quite a serious data breach to me - have any MSM picked it up I wonder???

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Billy Hunt
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Re: Ticket site dangerously broken

Post by Billy Hunt » Tue Mar 09, 2021 9:22 am

What an absolute shambles...

I'm now apparently aged 23, result, but live in Harrow and have all of the contact details of the person it's telling me that I am

Surely they should have taken this offline at the first opportunity :?

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Arch Dandy
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Re: Ticket site dangerously broken

Post by Arch Dandy » Tue Mar 09, 2021 9:22 am

Upminster Hammer wrote:
Tue Mar 09, 2021 9:17 am
Same, I logged in and got a Stewart Knight's details. Surely a massive GDPR breach.
Same..

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