Season Tickets and digital ticketing

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RichieRiv
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Re: Season Ticket Renewals - Please click link and sign petition

Post by RichieRiv »

Cos you cannot take screenshots of your google wallet. Some banking apps like HSBC apply the same restriction on devices.
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Centre Half
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Re: Season Ticket Renewals - Please click link and sign petition

Post by Centre Half »

NFC worked fine for me. A lot easier than the QR code for sure
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ExeC
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Re: Season Ticket Renewals - Please click link and sign petition

Post by ExeC »

Caribiron wrote: Mon Aug 08, 2022 9:54 am Downloaded the ST onto my mobile a while ago and noted that it dropped straight into my Google wallet. Ticket looked exactly the same as last year's QR code.

Got to the ground and the wallet wouldn't open - I've no idea if that was a signal or mobile issue. Finally managed to find it and got through the turnstiles using the QR code.

Next time I'll get the wallet open in the car park before going into the ground.

As long as the screen shot is of a high enough quality I don't see why a shared ss wouldn't work 🤔

Jnr used his NFT ST and that worked no problem.
You don't need any signal to use wallets on the phone.
mushy
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Re: Season Ticket Renewals - Please click link and sign petition

Post by mushy »

ExeC wrote: Mon Aug 08, 2022 10:54 am You don't need any signal to use wallets on the phone.
You also don't need the wallet to be open..
Just need the phone unlocked.
mushy
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Re: Season Ticket Renewals - Please click link and sign petition

Post by mushy »

RichieRiv wrote: Mon Aug 08, 2022 9:59 am Cos you cannot take screenshots of your google wallet. Some banking apps like HSBC apply the same restriction on devices.
This.
But strangely enough I believe you can do screenshots from Apple Pay.
Anyone confirm this?
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fjthegrey
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Re: Season Ticket Renewals - Please click link and sign petition

Post by fjthegrey »

If you've already opened the ticket previously, switch your phone onto airplane mode before opening the wallet. It will pop straight up and not attempt to connect to the internet and load up everything else.

We're going to try taking photos of the QR code and seeing if they still scan. Will make sending them on easier if so.
wildkard
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Re: Season Ticket Renewals - Please click link and sign petition

Post by wildkard »

mushy wrote: Mon Aug 08, 2022 11:36 am This.
But strangely enough I believe you can do screenshots from Apple Pay.
Anyone confirm this?
Yeah, no problem with taking screenshots with Apple Pay.

My wallet didn't auto select the ticket at the reader, I had to open my wallet and the ticket for it to work. No big deal, but might've stumped some people for a few seconds.
MAC08
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Re: Season Ticket Renewals - Please click link and sign petition

Post by MAC08 »

As expected pass now moved into expired location. Had to follow instructions on FAQ to 1) move it back into wallet then 2) refresh to get it to change to the Brighton game.
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Albie Beck
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Re: Season Ticket Renewals - Please click link and sign petition

Post by Albie Beck »

MAC08 wrote: Mon Aug 08, 2022 6:09 pm As expected pass now moved into expired location. Had to follow instructions on FAQ to 1) move it back into wallet then 2) refresh to get it to change to the Brighton game.
I understood it would be "activated" automatically in your wallet 7 days before each game, the next being Brighton.
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Hindley Hammer
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Re: Season Ticket Renewals - Please click link and sign petition

Post by Hindley Hammer »

My ticket in, Google Wallet, automatically updated to the Brighton game last night.
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Re: Season Ticket Renewals - Please click link and sign petition

Post by Harry1968 »

I've just checked & my season ticket has disappeared completely. I am fed up with the whole thing, 4 hours or so of my life wasted, & more to come trying to sort this out
Crouchend_Hammer
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Re: Season Ticket Renewals - Please click link and sign petition

Post by Crouchend_Hammer »

Mine is still there saying 'season ticket' rather than a specific game but still with date and time of the Man City game
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steps
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Re: Season Ticket Renewals - Please click link and sign petition

Post by steps »

My ticket disappeared from Apple Wallet so I went back to the original email and tried to download it again. It has been updated with the information for the Brighton game, it won’t add to the Wallet though.

The email does state that it should update automatically 7 days before the game so let’s wait and see if it appears, not much else I can do.
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west ham15
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Re: Season Ticket Renewals - Please click link and sign petition

Post by west ham15 »

If it makes it easier for you all just login and you can download the ticket. It then gets emailed to you so you can print it out.
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BoleynInsider
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Re: Season Ticket Renewals - Please click link and sign petition

Post by BoleynInsider »

My season ticket has disappeared after the City game.

Anyone else had the same problem? Can’t re download it from the original link. Fed up with all this b/s.
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Re: Season Ticket Renewals - Please click link and sign petition

Post by hammerman11 »

I am on google wallet ;my season ticket is still showing with seat details but no match details. when I go to the details page it shows the man city game for 7th august? Yet my WHU account ONLINE SHOWS THE BRIGHTON TICKET AS MY NEXT MATCH ? I guess this should update 7 days from the game so the 14th .
My online account gives me options to print the ticket which I may do if my wallet doesnt update after the 14th.

My query with the cards is that they need to be update and you have no way of checking if it has been done ?

right old mess
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RichieRiv
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Re: Season Ticket Renewals - Please click link and sign petition

Post by RichieRiv »

I just don't get it. I opened my google wallet and the next ticket is sitting in there.

Why haven't I had problems? It's just outrageous.
mushy
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Re: Season Ticket Renewals - Please click link and sign petition

Post by mushy »

Hindley Hammer wrote: Tue Aug 09, 2022 6:59 am My ticket in, Google Wallet, automatically updated to the Brighton game last night.
Same here, also in Google wallet.
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Hugh Jargon
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Did anyone sell ticket Sunday? City

Post by Hugh Jargon »

Heres the thing. Crowd of us had to miss it Sunday. 6 to be precise. Put tickets up on trader. Nil return?

Didn't look like many empty seats?

Anyone else? I'm writing to the club.
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Phil S
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Re: Season Ticket Renewals - Please click link and sign petition

Post by Phil S »

RichieRiv wrote: Tue Aug 09, 2022 8:26 am I just don't get it. I opened my google wallet and the next ticket is sitting in there.

Why haven't I had problems? It's just outrageous.
Alright Jack?
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