Season Tickets and digital ticketing

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goa127
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Re: Season Tickets and digital ticketing

Post by goa127 »

Do they still issue paper tickets? I have my s/t on my phone Ok, but my grandaughter is coming with me in place of her cousin (who sits with us). Her dad has sent me an email of what looks like last seasons style of paper ticket
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daytimedave
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Re: Season Tickets and digital ticketing

Post by daytimedave »

since i last bought a ticket , i noticed as a single ticket buyer that they want you to buy multiple tickets.(fulham game)
2 x £35 tickets available in the STB upper but unable to split , have to purchase as a pair , similar instances around the ground for the tickets that are left , its a right pain , im gonna wait for the ticket exchange to open to single out a single ticket .
also ive never used google pay/wallet , is it straight forward , ? just a case of downloading the ticket via your mobile into google wallet , ?
RayleighIrons
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Re: Season Tickets and digital ticketing

Post by RayleighIrons »

Has anyone else had a debit taken from there account for £15 this week with the ref WHUFC TICKETS? I have no idea why this has been taken. :chin:
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HammerMan2004
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Re: Season Tickets and digital ticketing

Post by HammerMan2004 »

RayleighIrons wrote: Fri Sep 23, 2022 6:05 pm Has anyone else had a debit taken from there account for £15 this week with the ref WHUFC TICKETS? I have no idea why this has been taken. :chin:
Blackburn at home in the Cup. You’re enrolled in the automatic home cup game scheme.
warehouse
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Re: Season Tickets and digital ticketing

Post by warehouse »

HammerMan2004 wrote: Fri Sep 23, 2022 6:07 pm Blackburn at home in the Cup. You’re enrolled in the automatic home cup game scheme.
This happened to me too, I definitely did not opt into the domestic cup scheme when I renewed my season ticket. Waiting to hear from them as to what to do now, how to get my money back and change it so I don't get charged every time
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irving boleyn
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Re: Season Tickets and digital ticketing

Post by irving boleyn »

They will give anyone over 65 a conventional season ticket card. Took 2 minutes at the ticket office.

I couldnt handle the transfer gobbledegook.
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Devils Advocate
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Re: Season Tickets and digital ticketing

Post by Devils Advocate »

Just checked to see if my ST has updated for the Wolves game, only to find it's disappeared altogether (iPhone)! :-(
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brownout
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Re: Season Tickets and digital ticketing

Post by brownout »

I forgot about this ridiculous ticket arrangement.
Just looked in my Apple wallet and no ticket for Wolves. Only Newcastle.
Do I need to do anything or will it magically appear?
mushy
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Re: Season Tickets and digital ticketing

Post by mushy »

brownout wrote: Thu Sep 29, 2022 6:42 pm I forgot about this ridiculous ticket arrangement.
Just looked in my Apple wallet and no ticket for Wolves. Only Newcastle.
Do I need to do anything or will it magically appear?
Refresh your wallet using the various methods mentioned above.
If this thread is anything to go by it seems more of an issue with Apple phones then Android.
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brownout
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Re: Season Tickets and digital ticketing

Post by brownout »

mushy wrote: Fri Sep 30, 2022 9:43 am Refresh your wallet using the various methods mentioned above.
If this thread is anything to go by it seems more of an issue with Apple phones then Android.
Thanks.

I've gone back to the original email and the Wolves game is now showing but only in expired passes.
Can I assume that this will be OK and it will open the turnstile for me?

How is this an improvement on a card that lasts all season?
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Whitters
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Re: Season Tickets and digital ticketing

Post by Whitters »

brownout wrote: Fri Sep 30, 2022 11:03 am Thanks.

I've gone back to the original email and the Wolves game is now showing but only in expired passes.
Can I assume that this will be OK and it will open the turnstile for me?

How is this an improvement on a card that lasts all season?
If you click unhide it will magically reappear in the unexpired passes
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steps
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Re: Season Tickets and digital ticketing

Post by steps »

whuben wrote: Mon Sep 12, 2022 9:33 am For the first time this season my ticket has updated its self automatically
Ha ha, I should of left it to see if mine auto updated now. But I tried the method you mentioned of tapping the dots then swiping down on the screen and it worked fine.

Many thanks. :newthumb:
hammerman11
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Re: Season Tickets and digital ticketing

Post by hammerman11 »

I wonder if I will be able to get in first time tomorrow or will it be the usual hassle ?
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HammerMan2004
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Re: Season Tickets and digital ticketing

Post by HammerMan2004 »

hammerman11 wrote: Fri Sep 30, 2022 12:20 pm I wonder if I will be able to get in first time tomorrow or will it be the usual hassle ?
Be sure to update us.
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brownout
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Re: Season Tickets and digital ticketing

Post by brownout »

Whitters wrote: Fri Sep 30, 2022 11:14 am If you click unhide it will magically reappear in the unexpired passes
Thanks, that worked, as if by magic.

Didn't have this trouble with the old season ticket books where you tore out the day's number which was shown above the turnstile.
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LincolnshireHammer
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Re: Season Tickets and digital ticketing

Post by LincolnshireHammer »

Apologies if this has been covered before, but in terms of ticketing for cup games.

I know that these get sent to STHs separately. Essentially I want to take a mate on my Dad's season ticket. Can my Dad send his ticket email to me, and from there I will be able to download his ticket to my Apple wallet?
hammerman11
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Re: Season Tickets and digital ticketing

Post by hammerman11 »

:time: couldn't get in easily on Saturday. Trued the nfc reader on my season ticket that showed the wolves match.
Eventually got in with the qr code after 4 goes and multiple angles tried!
johnnyb
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Re: Season Tickets and digital ticketing

Post by johnnyb »

My ticket for the next game has always automatically appeared in my Wallet on my Android phone near enough straight after the current game has finished. Not happened yet for Fulham game.
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Phil S
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Re: Season Tickets and digital ticketing

Post by Phil S »

hammerman11 wrote: Mon Oct 03, 2022 6:43 pm :time: couldn't get in easily on Saturday. Trued the nfc reader on my season ticket that showed the wolves match.
Eventually got in with the qr code after 4 goes and multiple angles tried!
My son has got in every game easily on his NFC
This week no, he had to use his QR

Mine works but not always first tap

System is a bit **** imo
MAC08
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Re: Season Tickets and digital ticketing

Post by MAC08 »

I couldn’t make the Wolves game but that event. is still the one showing in the active wallet. A refresh via the 3 dots is not updating it to Fulham grrrr
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